Store policy

Order & Exchange Policy

How to order, delivery charges, payment and exchanges — in English and বাংলা. Please read before you order.

Last updated: November 2026
01

How to order

To get your favourite product quickly, order on our website or message us on Facebook / WhatsApp with these details:

  • Name
  • Full address
  • Mobile number
  • Product photo & size

We confirm every order by phone or WhatsApp before dispatch.

02

Delivery charge & time

Inside Chattogram city৳601–2 days
Outside Chattogram city৳1202–5 days, depending on the courier
03

Payment

Pay with Cash on Delivery, or send an advance by bKash / Nagad personal (Send Money) to 01840161738.

After sending an advance by bKash / Nagad, kindly tell us the last digits of the number you sent from.

04

Check before you accept

Please check the product carefully in front of the delivery person before accepting it. Once the delivery person has left, we cannot accept any complaint about the product.

05

Exchange policy

  • If you need an exchange for size or any other reason, let us know within 3 days of delivery.
  • The product must be exactly as we sent it. The packet, tag or any part of the product must not be torn, damaged or used.
  • For exchanges, the delivery / courier charge is fully paid by the customer.
  • No exchange request is accepted after 3 days.
  • Exchanges are subject to stock availability.
06

Need help?

Call or WhatsApp us on 01348-094001 — a real person will reply.

Thank you for your cooperation ❤️
Loge Achi.com.bd — your trust is our inspiration.